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Managed IT & Cyber Security · Sydney

Turn your IT into a strategic advantage, secured around the clock.

NextGen Cloud Solutions manages, protects and plans your technology so your people can focus on the work that matters. Proactive support, secure Microsoft 365, 24/7 threat detection and Essential Eight-aligned security from a Sydney-based team.

Built on platforms you already trust
  • Microsoft 365
  • Azure
  • Microsoft Defender
  • Entra ID
  • Intune
  • Microsoft Purview
  • SonicWall
  • Cisco Meraki
  • ACSC Essential Eight

Microsoft 365

Is your Microsoft 365 as secure as you think?

Microsoft 365 holds your email, files and identities, yet most tenants run close to default settings. We move you in safely, harden your tenant against the CIS benchmark and the Essential Eight, and keep it compliant with continuous monitoring.

More than a helpdesk

Plenty of providers keep the lights on. We bring technology leadership.

NextGen is built on three pillars: advanced technology, practical innovation and clear leadership. We work alongside your executives to understand what is critical to your organisation and what keeps you up at night, then we fix it.

About our vCIO service

Executive-level insight

Our vCIO engagement starts with a full audit of your environment, risks and spend, and ends with a roadmap you can act on.

Security-first engineering

Every build is hardened from day one: MFA, Conditional Access, least privilege and encrypted devices as standard.

Spend that makes sense

We right-size licences and subscriptions, retire what you don't need and invest where it reduces real risk.

Regular strategic reviews

Quarterly business reviews with leadership to track security posture, projects and budget against your goals.

How we work

A clear path from where you are to where you need to be.

Start with a review
  1. 01

    Understand

    We learn how your organisation works, what is critical to it and where the pressure points are.

  2. 02

    Assess

    We audit your network, cloud, identities and devices against the Essential Eight and best practice.

  3. 03

    Secure & optimise

    We close the gaps, harden systems, automate the routine and switch on 24/7 monitoring.

  4. 04

    Manage & evolve

    Proactive support, patching and reporting, plus a roadmap that grows with you.

Cyber security

Aligned to the ACSC Essential Eight.

The Australian Signals Directorate's Essential Eight is the baseline every Australian organisation should meet. We implement, evidence and maintain each control, and help you lift your maturity over time.

  • Managed detection & response, 24/7/365
  • Zero Trust access with Entra ID & Conditional Access
  • Penetration testing & vulnerability management
  • Incident response aligned to the NDB scheme
Explore cyber security
  1. 01 Application control
  2. 02 Patch applications
  3. 03 Configure Office macros
  4. 04 User application hardening
  5. 05 Restrict admin privileges
  6. 06 Patch operating systems
  7. 07 Multi-factor authentication
  8. 08 Regular backups
24/7 Security monitoring, every day of the year
30 min Initial response to critical incidents
8 / 8 Essential Eight strategies covered
4 hr Maximum recovery target for critical systems

Managed plans

Three plans. One accountable team.

Each plan builds on the one before it. Every quote is tailored to your user count, sites and compliance needs, with no surprises at renewal.

Essentials

Dependable, proactive managed IT.

For organisations that need reliable support and a well-run Microsoft 365.

Includes:

  • Helpdesk & remote support, Mon–Fri 8am–6pm
  • Proactive monitoring & patch management
  • Microsoft 365 administration
  • Endpoint protection on every device
  • Microsoft 365 backup
  • Email filtering & DMARC monitoring
  • Asset & licence register
  • Monthly service report
Request a quote

Compliance

Security, evidence and governance.

For regulated, funded or audited organisations that must prove their controls.

Everything in Secure, plus:

  • Essential Eight Maturity Level 2 roadmap & evidence
  • Purview sensitivity labels, DLP & retention
  • Annual penetration test
  • Policy suite & cyber risk register
  • Incident response & DR plan testing
  • Audit & cyber insurance questionnaire support
  • vCIO / vCISO and board reporting
Request a quote

Projects such as Microsoft 365 migrations, network upgrades and penetration testing can also be scoped on their own.

Who we work with

IT built around the way your sector works.

Not-for-profit & community services

Protect sensitive client information, meet funder and privacy obligations, and make every dollar of your technology budget count.

Health, disability & aged care

Secure access to care-management systems, long-term record retention and the availability your clients rely on.

Professional services

Legal, accounting and consulting firms get controlled access to confidential work, wherever your people are.

Finance & regulated business

Strong identity controls, audit-ready logging and a partner who understands what regulators expect.

FAQ

Frequently asked questions.

Something else on your mind? Call us and talk to an engineer, not a salesperson.

What is the difference between managed IT and break-fix support?

Break-fix means you pay when something goes wrong, so your provider earns more when things break. With managed IT you pay a predictable monthly fee and we are paid to prevent problems through monitoring, patching and security, not to fix them after the fact.

Can you work alongside our internal IT person or team?

Yes. We often provide co-managed IT, giving your in-house team our security tooling, 24/7 monitoring and specialist engineers while they keep ownership of day-to-day support.

Do we have to comply with the Essential Eight?

It is mandatory for many Australian Government agencies and strongly recommended for everyone else. Funders, insurers and larger customers increasingly ask about it. We assess your current maturity and give you a realistic plan to lift it.

Is our Microsoft 365 really secure out of the box?

Not fully. Many important protections, such as blocking legacy sign-ins, Conditional Access, audit alerting and DMARC enforcement, need to be configured. Our Microsoft 365 security check shows exactly where your tenant stands.

Where is our Microsoft 365 data stored?

Microsoft 365 tenants set up in Australia store core customer data, including Exchange mailboxes, SharePoint and OneDrive files, in Microsoft's Australian datacentres.

How does onboarding work?

We start with an audit of your environment, document everything, deploy our monitoring and security tools, and bring your systems up to our security baseline. You get a clear report on what we found and what we changed.

Free security review

Let's talk about your IT and security.

We'll look at your environment, flag the biggest risks and give you a practical plan to fix them. No obligation, no jargon.